Pre-order items typically ship within up to 10 weeks. Each piece is produced in small batches and carefully inspected to ensure it meets our quality standards before it leaves our studio.
However, wait times can vary and may sometimes be longer than initially expected due to factors outside our control.
Please keep this in mind before placing your order. If you're unable to commit to a potentially extended wait, we respectfully ask that you hold off on purchasing until the item is in stock. We are unable to accommodate cancellation requests on pre-order items simply due to wait times.
By placing a pre-order, you acknowledge and accept that delivery timelines may shift.
All pieces are shipped completely at random. Each item is sealed prior to dispatch, and we do not have visibility into serial numbers ahead of time. This ensures every collector has an equal chance of receiving a low COA number, and preserves the excitement of that moment of discovery.
Yes. Exclusive offers are shared through our email newsletter, social channels, and select content creators we partner with. Our loyalty and referral program also allows you to earn points toward future purchases. In addition, free shipping and promotional savings are already built into our pricing whenever possible.
Yes, we provide free worldwide shipping on all orders, with no minimum purchase required.
Yes, we work with distributors around the world. To learn more, please click here to view our wholesale and partnership information.
